How are your products made?
We proudly partner with several environmentally conscious custom-print and made-to-order companies that have multiple locations worldwide. Depending on where you’re located, your order will be produced and shipped from the facility best positioned to deliver it quickly and efficiently—without compromising our commitment to quality.

How do I track my order?
Once your order ships, we’ll send a tracking link to the email address you provided at checkout. If you have any questions about your tracking or shipment, please reach out to us at support@chancellorcreative.com.

I received a wrong/damaged product, what should I do?
We’re so sorry to hear that your order arrived damaged. To help us resolve this quickly, please email us at support@chancellorcreative.com within 7 days. Include damage photos, your order number, and any other helpful details. We’ll respond with a resolution as soon as possible.